When does my program start after purchasing?
Your program will appear in the app on the Monday following your purchase, with your scheduled workouts and habit tracking tasks.

What will I have access to while waiting for my training program to appear?
You’ll gain immediate access to the athlete community, where you can connect with others, share progress, and stay motivated. Plus, you’ll get training tips and motivational videos from me. In the meantime, you can set up your account, sync health apps, and start tracking your food and progress pictures.

How many training days does the program include?
You can choose between 4, 5, or 6 training days per week, combining the best of calisthenics and weight training to build muscle and improve movement. Alternate exercises are included to suit your preferences and experience level.

How long does each workout typically take?
Each session usually lasts 45-60 minutes, including tempos and rest times.

Can I customise my program or move workouts around?
Yes, the program is fully customisable! You can adjust your scheduled workouts to suit your preferences or availability. You’ll also have the flexibility to move workouts around up to two weeks in advance, ensuring the program fits seamlessly into your routine.

What if I want to switch up the exercises in my program?
You can swap exercises to better suit your strength level, available equipment, or personal preference. Each workout includes alternate exercises to choose from as you progress, ensuring that you’re always being challenged.

What calisthenics and weight training skills will I develop with this program?
You’ll develop foundational calisthenics skills, such as push-ups, pull-ups, and dips, while integrating key weight training movements like squats and deadlifts. This blend helps you build strength, muscle, and functional movement patterns.

Does the program include alternate exercises?
Yes! You can choose alternate exercises to suit your equipment, experience level, and preferences. This allows for a tailored workout that progresses with you over time.

What equipment do I need for this program?
You’ll need a combination of bodyweight and weight training equipment, such as a pull-up bar, dip bars, dumbbells, and barbells. However, alternative bodyweight exercises are provided if you don’t have access to weights.

What if I can’t perform certain exercises yet?
No problem! Each exercise comes with regression options, so you can progress at your own pace and work your way up to more challenging movements.

What if the workouts are too easy?
This program is designed to challenge you at every level. You can increase reps, choose harder variations, reduce rest times, or add weight to keep progressing. You can also purchase a personalised program for even more tailored guidance.

What payment methods do you accept?
We accept payments via credit and debit cards.

When will my payment be processed?
Your payment will be processed immediately after you submit your details. Your program package will begin the following Monday, and payments will renew every four weeks.

Is my payment information secure?
Absolutely! Your payment information is kept safe and secure.

How can I cancel my subscription?
After successful payment, you’ll receive an order confirmation email with a “View my packages” button. Click that button to view or cancel your active purchases.

Will I be charged if I cancel my subscription?
There are no cancellation fees. However, please note that you will lose access to your training data upon cancellation. You’ll receive a confirmation email, and no further charges will be made. You can cancel and rejoin anytime!

Can I pause my subscription instead of cancelling?
Unfortunately, you cannot pause your subscription, but you can easily re-purchase a program anytime after cancelling.

What is your refund policy?
Please note that we do not offer refunds once a program is purchased.

Can I switch my program after I’ve signed up?
To switch programs you must first cancel your current program through the 'View My Packages' email sent by Everfit. Then, purchase your desired program through jacobcapablanca.com - you can always message for support on the app for guidance through this process.

What happens if my payment fails?
If your payment fails, we’ll notify you via email immediately. You’ll receive follow-up emails 3 and 5 days after the initial attempt. If the payment remains unresolved, you will lose access to the app and your data. We recommend checking your payment details to ensure they are correct.